FAQs

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How do I apply for my learners' certificates?

Log into your LEAP (Leadership Electronic Application Portal) account and select your course. Then under registrations tick the learners that have completed the course and submit to us.

Please note that you need to have registered your learners within 4 weeks of the course start date and Sports Leaders UK must have processed your learners details before you will be able to apply for certificates.

  • Certificates
  • Learners
  • LEAP
  • apply
  • registrations

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When will I receive certificates for my learners?

We aim to send out certificates to you as soon as possible providing your Centre has undertaken a successful Quality Assurance engagement. However, in busy times can take up to 20 days,

Any problems please contact Customer Service Advisor on 01908 689180

  • certificates
  • timeline
  • learners
  • Centre
  • LEAP

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I have lost my learners' certificates. How can I request replacements?

To request reprints please email contact@sportsleaders.org 
Your request will then be processed within 10 working days

To request reprints you will need the following information:

  • Course number 
  • Centre name
  • Centre ID number
  • Learner names
  • Replacement
  • Certificates
  • Learner
  • Lost certificate
  • Course

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Can learners receive a certificate if they have not completed all units?

If any of your learners only complete some of the units, you can apply for a unitised certificate for the units they have completed. To do this please contact your regional Customer Service Advisor on 01908 689180 or contact@sportsleaders.org

Please note, unitised certification is NOT available for learners who undertake the new Sports Leadership Levels 1-3 qualifications from 1st September 2016.

  • Certificates
  • Learners
  • not fully completed

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Can I get a pass list for my course?

Yes. To request a pass list please contact your regional Customer Service Advisor - 01908 689180 or on contact@sportsleaders.org
To request a pass list you will need the following information:

  • Course Number 
  • Centre ID Number

Please note a pass list can only be sent to the Centre Course Manager.

  • pass list
  • completion
  • Learner
  • CCM

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My learner's name is misspelt on their certificate. How do I get this replaced?

Firstly, you will need to return the incorrect certificate to Sports Leaders UK with a covering letter with the correct spelling of your Learner's name. Please return the to:

FAO Customer Service Advisor

Sports Leaders UK
23-25 Linford Forum
Rockingham Drive
Linford Wood
Milton Keynes
MK14 6LY

  • Certificates
  • spelling mistake
  • Learners
  • Courses
  • CST

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What do I need to prepare for my quality assurance visit?

This version of the Quality Assurance Checklist is relevant for the following courses:

  • Level 1 Qualification in Sports Leadership*
  • Level 2 Qualification in Sports Leadership/Community Sports Leadership*
  • Level 3 Qualification in Higher Sports Leadership*

*With a start date after 1st September 2016

This version of the Quality Assurance Checklist is relevant for all other courses at Level 1, 2 and 3 (4, 5, and 6 in Scotland) including:

  • Sports Leadership - started pre 31st July 2016
  • Dance Leadership
  • Outdoor Leadership
  • Sports Volunteering
  • Quality Assurance
  • Check list
  • Centre
  • visit
  • remote desktop
  • CCM
  • courses

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How often do I need a quality assurance visit?

All Centres will now go through an annual Quality Assurance engagement conducted by Sports Leaders UK. This will either be a visit to the Centre by a Quality Assurance Officer (QAO) or a request for evidence to be submitted to a QAO to review remotely as outlined in the Centre Manual.

Centres will be contacted by a QAO to make these arrangements but if Centres would like to organise this before then please contact the relevant regional Senior Quality Assurance Officer from our contacts page.

Centres are reminded that all Sports Leadership Level 1-2-3 courses that started after 1stSeptember 2016 (on the new specifications) must retain evidence as per the new Quality Assurance check list. All other courses must retain evidence as per the old Quality Assurance check list.

  • Quality Assurance
  • HSL
  • Outdoor
  • high risk
  • Centres
  • CCM
  • Level 5 and 6
  • Qualifications

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All information on this website is the property of Sports Leaders UK © 2016. All rights reserved.

Sports Leaders UK is the operating name of The British Sports Trust, a registered Charity 1095326. The British Sports Trust - Registered in England - Company Number 04597192. Registered Office: The British Sports Trust, 24 Linford Forum, Rockingham Drive, Linford Wood, Milton Keynes MK14 6LY.
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